Lost or Never Received the Confirmation E-Mail with your Download Links?
The link to download your files appeared on the screen the moment your payment was accepted. If you missed that chance, you were also sent an automated order confirmation email within minutes after your purchase that also contains the link (if you did not get this email, check your junk or spam email folders... it may be there!).
If you missed those 2 opportunities, there’s another way. Once you purchase a download item the link is stored in your ElijahShopper account. If you need to download your files again, you can access every download purchase by either clicking the link in the email that you received from us shortly after your purchase, or you can follow these instructions to find the link in your account:
Follow the instructions below on how to find the link in your account:
1) Go to www.elijahshopper.com.
2) Click on the link at the top right corner of your screen that says “Sign In”.
3) Login… Enter your email address in the top box and your password in the bottom box. Click the RED button marked “Sign In”. If you have forgotten your password, click the link that says, “Forgot your password?” located under the password box and to the right of the red “Sign in button. You will receive an email with instructions on how to reset your password.
4) Click on the tab marked “Orders”.
5) You should see a list of each order you have placed in the past. Find the order with this conference MP3 purchase (should be near the top of the list) and click the bold order number to the right of the product photo. On the next screen, click the RED ARROW next to the product image. Final step… click the product code number (it will begin with “DL_”) to the right of the product image and your file will download.
Make sure you make a note of where your computer puts downloaded files, as you will need to open the ZIP file that was downloaded. Once you open the ZIP file, your MP3 music files will open. You can then move them into whatever media player you use, such as iTunes, Windows Media Player, etc.
IMPORTANT! You may need a special application program (or “App”) for Apple devices, most smartphones, Amazon Kindle devices, or similar products. You can also download to your computer FIRST, and then transfer the file(s) to your device using the instructions for your device.
If you have difficulties with the download process, please send us a detailed description of the problem you are having that needs to include EXACT and COMPLETE wording of any error messages so we can troubleshoot the problem successfully. Send all download problems or questions to: help@elijahliststore.com. Telephone support is not available for download items.