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Terms & Conditions
General Terms and Conditions
  Click here to see the General Terms and Conditions
 
Sales & Shipping Terms and Conditions
 
Delayed Shipments:
The Elijah List is not responsible for late or misdirected shipments that do not arrive "on time". Once we ship your order using the shipping method that you select, the delivery timing is then out of our control. We cannot reship your order or reimburse you for any delayed shipments, unless we made an error that caused the delay.
 
Damaged Merchandise:
If a package has been damaged in shipping and it is apparent when the package arrives, please REFUSE the delivery. If you have already accepted a package, and then discover that it has been damaged, call us immediately. We'll take it from there. Be sure to save all paperwork and packing material with the damaged goods. The carrier may wish to inspect it before processing the claim. Please do not return damaged-in-shipment merchandise yourself. It could keep you from receiving credit for the return.
 
UPS Shipping:
UPS orders MAY require customer signature upon delivery, depending on the particular distribution center where the order is shipped from. If a signature is required and you are not available when your package is delivered, UPS will make a total of 3 attempts at delivery and then return the package to us. You will be responsible for any return shipping charges. We recommend that you ASSUME that a signature will be required for your UPS order and make sure someone is there to sign for the package.

If you are not at the address during normal delivery hours, please choose the US Postal Service shipping method instead of UPS. We cannot resend your package without additional cost if you are not there to receive and sign for the package when it arrives. ALL UPS ORDERS INCLUDE A TRACKING NUMBER so you will know the date your order is expected to arrive.

If NO signature is required, UPS will leave the package at your front door. YOU MUST CONTACT UPS to make any other arrangements! Once UPS has left the package at the address listed on the order, we are not liable for replacement of missing or stolen packages, and we cannot resend your order or issue any credit or refund on any portion of your purchase.
 
U.S. Postal Service
The U.S. Postal Service does not guarantee time in transit or provide tracking information for most orders. All listed shipping times are approximate. Orders shipped via US Postal Service are sent at the consumer's risk. The Elijah List is not liable for lost or misdirected shipments. If you wish to insure replacement delivery of a lost or damaged package, you MUST use UPS and agree to the UPS shipping conditions above.
 
Shipping Time
All order shipping times shown begin from the date the package is shipped from the distribution center(s). Packages will be normally be shipped out within 3 business days, unless any items are out of stock. Shipping may take longer in this case. Once your order has been shipped, you should receive it within the time frame that you chose for ship method. SOME ORDERS will be shipped from multiple warehouses... in this case, your packages may arrive in separate packaging AND/OR on different dates.

Elijah List Publications
528 Ellsworth St SW
Albany, OR 97321
(541) 926-3250
USA Only: (866) 354-5245
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