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Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Terms & Conditions
General Terms and Conditions
Sales & Shipping Terms and Conditions
Low Price Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Downloads and Music Samples
1) How do I download my purchase?
2) Why are some downloads in ZIP files, and how do I make them work?
3) How do I download to my Apple portable device (iPhone, iPad, etc.)?
4) How do I download to my Android device?
5) Why won't my e-book print?
6) I need to download my purchase again. Can I do that?
7) What can I do if the music samples from this store will not play on my computer?
8) I don't see my problem listed here... now what should I do?
Additional Support
How do I contact you?

Elijah List Publications
528 Ellsworth St SW
Albany, OR 97321
(541) 926-3250
USA Only: (866) 354-5245
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